By using our website or placing an order with us, you agree to be bound by these terms of service. Please read them carefully before you proceed.
Order Process
To place an order with us, you need to follow these steps:
- Please browse our website and select the products that you want to buy.
- Use the contact form available on the product page or get a quote page to fill in your requirement details.
- Our sales representative will get in touch with you to give you a quote.
- Once the quote is agreed you need to pay the upfront amount to proceed with the order.
Payment Method
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfer
Please note that our website does not store your credit card information. All transactions are processed securely by our payment gateway provider.
Shipping and Delivery
We ship our products worldwide using reputable courier services. The shipping cost and delivery time depend on your order’s destination, weight and size. You can check the shipping cost and delivery time estimate on our website before you place your order.
We are not responsible for delays, damages or losses caused by the courier service or customs clearance. You are responsible for paying any import duties, taxes or fees that may apply in your country.
Cancellation & Return Policy
You can cancel your order within three days of placing it by contacting us via email or phone. We will fully refund your payment if we still need to ship your order.
You can return your order within 14 days of receiving it if you are not satisfied with the quality or condition of the products. You must contact us first to request a return authorization number and instructions on returning the products. You are responsible for paying the return shipping cost and ensuring the products are packed securely and safely.
We will inspect the returned products and issue a refund or exchange within seven days of receiving them. The refund or exchange will be based on your order’s original price and payment method. We reserve the right to reject any damaged, used or altered returns.
Warranty & Liability
We warrant that our products are free from defects in materials and quality for three years from purchase. If you find any defects in our products, contact us as soon as possible and provide proof of purchase and photos of the defects. We will repair or replace the defective products at our discretion.
We do not warrant that our products suit any specific purpose or use. You are solely responsible for determining the suitability of our products for your needs.
We are not liable for direct, indirect, incidental, consequential or punitive damages arising from or related to your use of our products or website. Our maximum liability to you is limited to the amount paid by you for the products.
Privacy Policy
We respect your privacy and protect your personal information. Please refer to our [Privacy Policy] for more details on how we collect, use and disclose your personal information.