Countries Marked With Green Are Fastest Doorstep Delivery
Countries Marked With Yellow Are of On Port Delivery Option
For All Other Countries Please Contact Us to Get Realtime Delivery Options
Global Delivery Network
We Ship Our Products Globally
We deliver our products globally through a comprehensive international sea ports and airport network. We ship to over 200 countries worldwide, so you can be sure that we can get your slabs to you no matter where you are.
We offer a variety of shipping options to fit your budget and project timelines, including standard shipping, expedited shipping, and freight shipping.
Our delivery network ensures that your order is delivered safely and on time, regardless of location. We work closely with our shipping partners to provide the best shipping rates and transit times.
ON-DOOR DELIVERY PROCESS
Here is how our global on-door delivery process works:
Step 1: You place an order with us through our website or email. You can choose from our wide range of Onyx, Marble, Travertine, Quartz, Agate and Semi-Precious Gemstones products. You can also customize your order according to your specifications and preferences.
Step 2: We confirm your order and send you an invoice with the total cost and shipping charges. We accept various payment methods such as bank transfer, credit card, PayPal, etc.
Step 3: We pack your order with utmost care and quality standards. We use wooden crates, foam sheets, plastic wraps, and other materials to protect your slabs and tiles from any damage during transit. We also label each crate with your name, address, and product details.
Step 4: We ship your order through our reliable and trusted logistics partners. We have tie-ups with leading international freight forwarders and carriers who can deliver your order anywhere. We also provide you with a tracking number to track your order online.
Step 5: We handle all the customs formalities and documentation for your order. We have experience dealing with various customs authorities and regulations across different countries. We ensure that your order clears customs smoothly and without any hassle.
Step 6: We deliver your order to your doorstep. Our delivery agents will contact you and carefully unload your crates before arriving at your location. They will also help you inspect your slabs and tiles for defects or damage. You can sign the delivery receipt if you are satisfied with your order.
DELIVERY NETWORK MAP
Worldwide Delivery Network
fastest doorstep delivery
OUR LOGISTICS AND DELIVERY PARTNERS
TO GET A QUOTE
To get a shipping and on-door delivery quote, please get in touch with You can fill out the contact form below, email us at sales@siastones.com, or utilize our convenient online chat application on this page. Contact our dedicated customer support numbers if you prefer to speak with us directly.
Frequently Asked Questions
How long does it take to deliver my order?
The delivery time for international orders will vary depending on your chosen shipping method and destination country. However, we typically ship international orders within 8 to 12 business days of receiving your order.
How much does international delivery cost?
The cost of international delivery will vary depending on the shipping method you choose, the weight and dimensions of your order, and the destination country. However, we offer competitive shipping rates for all international orders.
What shipping methods do you offer for international orders?
We offer a variety of shipping methods for international orders, including ocean freight, air freight, and express shipping. We will work with you to choose the best shipping method.
Can you track my international order?
Yes, you can track your international order using the tracking number provided by our shipping partner. We will provide the tracking number once your order has been shipped.
What happens if my order is damaged or lost during transit?
We take all necessary precautions to ensure your order arrives safely and on time. However, if your order is damaged or lost during transit, we will work with you to resolve the issue as quickly as possible.
Do I have to pay customs duties and taxes on my order from overseas?
Yes, you may be required to pay customs duties and taxes, which depend on your country’s regulations and the value of your order.
How are customs duties and taxes calculated for international orders?
Customs duties and taxes are typically calculated based on the declared value of the items and the customs rules of your country.
What is the process for clearing customs for my international order?
Customs clearance involves submitting the necessary documentation and paying applicable duties or taxes.
Do I need to provide special documentation for an international order?
You may need to provide identification, address details, or other documentation as required by your country’s customs regulations.
What happens if there is a delay in the delivery of my international order?
Delays can occur due to various factors, and you should monitor the tracking information and contact customer support if needed. We assure you that there will be no delay in production and dispatching an order.
Can I be present to receive my international order, or can it be left at my doorstep?
Someone or any concerned person must be available at the delivery address to inspect the shipment and sign the delivery note.
Can I change the shipping address for my international order after it has been placed?
Address changes may be possible, but you should contact customer support promptly to request it.
How can I calculate the import duties and taxes for my specific country?
You can often find duty and tax calculators on government websites or consult with customs authorities.
Can I expedite the shipping of my international order for an additional fee?
Yes, we offer expedited shipping options for an additional cost.